FAQ
Frequently asked questions
This page answers the main questions about the Founding Audit, what TraceRank is, what you need to provide, and what happens after purchase.
What is TraceRank?
TraceRank is a productized activation diagnostic for B2B SaaS onboarding flows. It isolates where users stall, repeat effort, or disengage before first value and renders that pattern into a ranked diagnostic output for intervention and prioritization.
Is this a general analytics platform?
No. The Founding Audit is not sold as a general analytics platform. It is a focused diagnostic service designed to turn friction, delay, repeated-effort patterns, and drop-off into ranked intervention priorities.
Who is this for?
TraceRank is built for B2B SaaS onboarding flows with multi-step onboarding, verification, setup, or first-value flows.
What do I need to provide?
You need a clean CSV export with user_id, session_id, event_name, stage, and occurred_at fields, plus your company, product, and first-value event details through the intake flow.
Do I need direct integration with my product?
No. Initial audits do not require direct integration. A clean journey export is enough.
What do I receive?
You receive a structured audit readout that includes first-value rate, median time to first value, stage-by-stage drop-off breakdown, repeated-effort signals, most common collapse point, and ranked intervention priorities.
What happens after I buy?
After checkout, you move into intake, define your first-value event, upload your CSV export, and then receive a structured diagnostic readout through the TraceRank flow.
What if I am not sure my data is a fit?
Use the Contact page before purchase. You can ask questions, request a manual walkthrough, or check whether your export is usable before buying.
Founding Audit
Ready to start your audit?
Buy the Founding Audit or use the Contact page if you want a manual walkthrough first.