FAQ
Questions that actually matter before applying.
When should a team use TraceRank?
Use TraceRank when the team can see onboarding friction but still cannot agree on what to fix first.
Why use TraceRank if we already use Amplitude, Mixpanel, or PostHog?
Use those platforms to collect and inspect behavior. Use TraceRank when the team still cannot decide what to ship first. TraceRank is not trying to replace your analytics stack. It is a focused diagnostic layer for one onboarding or first-value journey.
What does the output actually decide?
The output ranks the strongest bottleneck, where users stall or retry, the first fix to ship, what not to touch yet, and what to re-measure after release.
Is the Private Proof Pilot paid?
Selected qualified teams may receive no-cost access during the proof pilot window. It is not a free consultation or open-ended advisory offer. It is one fixed-scope diagnostic for one onboarding or first-value journey.
How much is the standard audit worth?
The Standard Activation Decision Audit has a $1,500 value. Selected qualified PLG B2B SaaS teams may apply for Private Proof Pilot access in exchange for feedback and review/approval of any public-safe proof content before use.
Does TraceRank implement the fix?
No. TraceRank returns the diagnostic decision package. It does not include implementation, dashboard creation, analytics setup, or engineering work.
Does TraceRank claim public client outcomes?
No. Current public proof is specimen-based. It shows report structure, diagnostic logic, failure-pattern coverage, and reliability framing.